Features
Seven features work together from check-in to check-out, so the business can see the shift is covered and the officer can prove the work was done.
Seven features
Each feature does one job. Together they cover the shift from the moment an officer arrives to the moment the record closes.
01Live Map
Each site is drawn inside its boundary, with every officer on site or on the way. The business sees the same live view as the Zelver team, for its own shifts only.
At the site
Two checks run at check-in. Both must pass, or there is no check-in.
Location
Inside the site boundary
Face scan
Matched to the verified officer
Time
21:52 for a 22:00 start
02Geofence Check-in
Every site has a boundary on the map. The officer can check in only from inside it, from 15 minutes before the start.
Face check passed
During the shift, 00:30
03Face Scan
A face scan is compared with the officer's verified face. It stops one person checking in and handing the shift to someone else.
During the shift
While the shift runs, both sides stay in view and in touch.
04Live Tracking
From check-in, the officer appears on the live map. At check-out, sharing stops. If the officer leaves the site boundary for more than five minutes, the business and the Zelver team are alerted.
Side gate is open for deliveries until 23:00.
Understood. I will lock it at 23:00 and confirm.
Thank you.
05Chat and Call
Every shift has its own chat for the officer, the business and the Zelver team. When a message is not enough, a call is one tap away.
After the shift
When the officer checks out, the system closes the shift. Time is measured, both sides are rated and the record is kept.
Review left
Both ways
06Two-way Reviews
After a completed shift, the business rates the officer and the officer rates the business. Each point is scored from 1 to 5.
Officer rated on
Business rated on
Business rates the officer
Officer rates the business
Timesheet created
6 h 11 min
07Automatic Timesheets
Worked minutes come from the actual check-in and check-out. No paper sheet and no manual entry.
Also built in
The tools that keep the system honest when something does not go to plan.
The business reports a problem in the shift. The Zelver team reviews each one.
The officer writes case notes for every shift. Unwritten notes show as pending.
When an officer cannot attend, the system searches for eligible officers nearby.
Expired SIA licences are blocked from shifts, with reminders before expiry.
Approvals, cancellations, face checks and overrides are all recorded.
The Zelver team can approve, remove or face-check an officer on any shift.
Late check-ins and early check-outs are flagged on the record.
Officers only see shifts that match their SIA licence type.
Get started
Businesses and Security Officers both start the same way. Create an account, get verified, and the system takes it from there.
